How this place is getting 4.5 stars is TOTALLY bey...

How this place is getting 4.5 stars is TOTALLY beyond me!!

The customer service is appalling!

It was a terrible version of faulty towers in the tasting room.

The man and female behind the bar were slow, non inclusive, and a terminal case of the dropsys

I waited quietly as the 2 servers meandered through a group of 4, when we had just been at Janzs with the same amount of people, and that lady carried the whole process of with class, style and aplomb, 3 of the many things missing at Pipers Brooke.

My partner and I where completely over looked as we waited at the bar to commence our tasting, which I was really looking forward to.

The female server commenced her performance, systematically ignored me, even though I d been sitting there for a while, she wouldn t even make eye contact and only spoke to and served the group next to me (who came in after me) rather than including me.

My partner came over and saw I was getting progressively more upset, and we left, not having tried any of the wines we went for wine.

I was so hurt and upset when we left, I bust into tears.

This was the last thing I wanted to do on our last day in Tasmania.

This has left a horrible last impression and sullied our last day.

I don t know why we received this treatment.

Maybe we need to go back to the times where there are signs on the door to indicate who will and won t be served!!!

I won t ever be purchasing Pipers or 9th Island again.