T

Tayler Shaw
Review of Bicycle Sports

4 years ago

Purchased a brand new bike. First ride out the cha...

Purchased a brand new bike. First ride out the chain snaps, ruining the grips, scratching the frame and resulted in personal injury. When confronted about this issue I was instructed to contact the chain manufacturer and was given a patronizing speech about how a drive chain works. Only after threatening litigation was my bike restored to proper condition. Fast forward thirty days. My chain is now slipping (probably due to cassette damage from the prior incident) once again I was patronized about chain maintenance. Needless to say my problem still persists after being "serviced." One week return policy.... I would strongly recommend choosing a different bike shop. This one left me feeling like a grifted fool.

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