Arrived at 10pm on a Thursday evening with an open...

Arrived at 10pm on a Thursday evening with an opentable reservation, no one at reception, eventually got a coat into cloakroom but no meet or greet. Wandered downstairs & a suspicious waiter seated us. (Fab) band stopped playing before (tiny, 2 whole scallops) starter arrived before wine arrived. Apart from that, everything good, but large bill demands great service which was lacking to start with.