Ramon DeJesus

Review of JRS EZ AUTO CENTER SANSONE JR'...

Save yourself a headache and dont ever go here. Nu...

Save yourself a headache and dont ever go here. Number 1 they will rip you off and over charge you on your monthly payment. Then they will tell you that you have things in your protection like complete tire protection and when you ask at every service visit if your car needs new tires they will tell you no. Then they'll call you months later at your next service to tell you that you now need new tires and its unfortunately under a certain thread so it's no longer in your warranty and it's a out of pocket cost to you. The sale rep Ty that called was rude and unprofessional. Kept raising his voice and I was mentioned that he needed to lower his voice and control his tone, he proceeded to give me the excuse that his phone was broken so he had to speak loud. When I called back to speak to the manager Andy I was told that i never had wear and tear protection. Let's not mention that I've been waiting on a car part time to come in for about 2 years now. Paid $100 for it and no phone call regarding anything to do with it. Stay away from here! You'll thank me.