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Darshan Jagmohan

3 years ago

Order had disappeared in their system, only after ...

Order had disappeared in their system, only after proof of transaction was it suddenly found (in the meantime called 3 times but nothing found). In addition, the invoice did not contain the company name which was entered during the ordering process (was also entered automatically), I was told that it was not the case. To receive an invoice with company name, I had to return the old invoice by post to the head office (for the tax authorities?). Not really cooperative or thinking. For example, they could have issued a new invoice after making a credit.

Outdated company.

Very disappointing, will not be making any more purchases here in the future.

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