The check in staff are great and friendly, the roo...

The check in staff are great and friendly, the rooms are great and European/American centric especially the bathroom if you are tissue person. The guest services are excellent they even provided a HDMI cable to view your movies stored on your laptop, however the service personnel and the layout in the restaurant negates the great experience, because the staff there are more interested in talking to each other rather than providing service, plenty of Chefs loitering about but one thought about and cared about guest needs. Mr. Srikanth and Ms Mohita raised the satisfaction and expectations barrier quite high with their proactive approach but the F&B guys lowered the barrier with non reactive approach especially the chefs loitering around. Rooms are simply great with an awesome view especially at high floor levels on the metro side.