elle anderson

Review of Airlake Ford Dealership

Went to buy my first brand new car on my own. I ha...

Went to buy my first brand new car on my own. I had a good experience with the sale man but after that everything went down hill. My parents have very many GM cars being in a family business that is all that we drive and that is why I went with a GM product. I had my car for one day which had less than 200 miles on it before it entered the shop for warranty work and the car spent 12 days in the shop and they put 6 different parts into to make the car work correctly. The chevy dealership that did the work was one step away from flying the engineer in to look at my car. They still don't know which part they put in the car fixed it. After the car being in the shop for a week I called up Gary Langer to make this deal right and he said that he would find me a different car and we would just exchange the cars for the new one with out any problems. Once I got my car back I called up to Gary and told them that it is fixed. When I was going to drive my car to Gary he than changed what he was saying and wanted more money after the first 5 days of talking with him we were going to make and exchange the car for a working car. He was very rude about the whole things after we went to him and talked to him after he changed his mind. My family is very large and they buy many GM cars and they will no longer buy them from Balzer's. Very poor service by Gary.