I bought my beautiful 2007 Ford Mustang at Bowditc...

I bought my beautiful 2007 Ford Mustang at Bowditch Ford. I have been a loyal customer for one year. I took my car to get inspected a few weeks ago ..it failed and needed 2 new rear tires and a ball joint. I called and spoke with the service department ..i told him i found 2 new tires at a other place for cheaper. I said can you mount them on and how much will it cost? He said 20$ per tire & be there at 7:30 Wednesday. I thought great ! Well now i am very very upset! Get there today and am told by H. Wont say his first name ..that we dont mount tires purchased from anywhere but here!! Wow they need to listen!!! Stop acting clueless and listen to what your cusyomers say ..H said i assumed you bought them from us...omg .He did not listen! Then i blow up and get mad and they act like they dont care. So then i get called in the service managers ( MW) and he is so rude....he said well you went and beg and shopped around and stick to one place ....we cant put on tires and chance if we rip them when you purchased them from somewhere else ....he is so rude ! Then he says you got a free inspection...i said yea that comes with the package deal when i purchased the mustang ! So he is insulting me because my inspection was free ! They seriously need to learn customer service skills and learn how to talk to people!! I wish i had recored the conversation ! So sarcastic and rude! I will be talking with the owner about his employees ASAP! I was treated unfairly and rude! I am now at Discount Tire on Jefferson ave Newport News and they are amazing ! Its nice to see people actually have manners and are nice and smile and listen and not waste your time!!! Thank you Matt !