This is the worse property management group to eve...

This is the worse property management group to ever manage an HOA. If there was a zero star, that would be my rating
Was a homeowner and paid my hoa dues. The Landscapers hired by the HOA used our outside garden spigot. The spigot cracked and caused a water leak to the inside of the house. The landscapers, the HOA and the mainly heritage took no responsibility leaving it up to me the homeowner to deal with the cost of repairs and extraction. The HOA didn t follow state law by presenting a claim to the master policy, but decided to just ignore all requests and blocked with the HOA attorney. We got an attorney and sent them threats to sue, still with no reply. Even although we would have won our case we didn t have the funds to fight our own HOA and the attorney who s fees are paid through our HOA dues. Ridiculous. They ignored all requests. They don t look out for the homeowner ever. We also submitted a fee waiver on our account, the email was received and was reviewed by accounting. After multiple follow up requests, they never responded and never removed the fees.

NEVER BUY A HOUSE WITH THIS HOA or hire them for your HOA. They are the worst. I am a Director of Operations for a Property Management company, so I know the business. Heritage is incompetent in every way.