alex edwards Review of J&P Cycles
I am leaving this here because your web page, seem...
I am leaving this here because your web page, seemingly, has no ware to leave a customer service review... unbelievable.
I've wanted to write this review forever and I'm hoping against hope that someone who matters at J&P reads this. YOUR SEARCH FUNCTION IS FROM 1999! If I type something in your search bar and it isn't spelled, or phrased, in the exact manner it was tagged my search returns nothing. I regularly go to your competitor's site to find something i end up purchasing from your store. THAT'S INSANE! Wake up! Not all of your customers order by phone with a check, not all of us fought in Vietnam (though, being a vet myself they do have my respect)! You could be making sooooo much more money if you joined the rest of us in the 21st century. You have scraped by on fast shipping and great customer service for WAAAYYYYYY TOOOO LONG & your competitors are catching up. SERIOUSLY, LISTEN, LEARN AND MAKE THE CHANGES YOU SHOULD HAVE MADE IN 2010 (if your confused that was a decade ago, I feel the need to say this after having had to mention the above).
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