Hannah Baker

Review of Pearson Hyundai

In August I attempted to schedule a maintenance ap...

In August I attempted to schedule a maintenance appointment over the phone and three times in a row when I called was told that they could not schedule my appointment but instead PROMISED that someone who worked from home would call me back to schedule my appointment. I did this off and on for almost 2 weeks and was assured every time that I would receive a call to schedule my appointment but did not. The reason I kept calling is because online the next service available was not for 2 months. All I wanted was an oil change and tuneup.

Fast forward two months to the 2 month out appointment that I had gone ahead and scheduled online...They called me to give me a reminder a day before. Why can t they have this awesome service for scheduling and not just follow up?

I was very disappointed in this place.