Extremely rude and aggressive front desk staff. We...

Extremely rude and aggressive front desk staff. We needed to cancel a reservation due to medical emergency and a lady named Rebecca/ Becky was unwilling to listen to me. She would not let me complete and kept interrupting me. We ended up losing our money. If the front desk are so unprofessional and unfriendly then I will NOT recommend anyone staying here. I'm sure they will make the rest of the stay highly unpleasant. Please do NOT make a reservation here if you're trying to enjoy your vacation.