I was a little disappointed. I came in on a rainy ...

I was a little disappointed. I came in on a rainy saturday. I bought a 2018 fxbb while living in California about 6 months ago. I moved up here for work and found this location closest to me. So I walk in with my gas cap that rattles like hell when I ride. First guy takes me to parts. Parts guy says ya idk anything about any warranty issues, you have to call the warranty lady on Tuesday. Cool so knowing that I'm a harley owner that just moved to the area and will need a good shop, not one person said hey let me swap it out for you and I'll take care of the paper later, you know build a relationship with a customer . Not only that but no one even said well hey we got this great looking upgraded cap here for sale. You know like the dealership that convinced me I needed a harley. Pretty much a go kick rocks. Update 5/26, I received an email from the dealership. I was invited back to give the dealership an opportunity to make it right. I went back and spoke with Matt, the sales manager. He came up introduced himself and made me feel welcomed and gave me a quick tour. They also replaced the gas cap for me. Thank you Destination Harley. I will be back.