Kerry Straub Review of Data Print Distribution
Last month, we had a leaking water heater that lef...
Last month, we had a leaking water heater that left puddles of water in our basement. Since Pronto had installed a new high efficiency furnace and AC earlier in the year, they were our first and only call for the water heater replacement. My husband Rick, called their sales pro Nick and left him a message a 8:30pm on the night when we first noticed the leaking water heater. Nick texted us back within the hour (9:30pm!) and Pronto called us the next morning at 7:00 AM and we had a service tech at our house by 7:30AM! We were able to take hot showers same day. They did an awesome professional job and got the new water heater installed promptly and pre-filled our rebate forms. We've dealt with various service companies over the 15 years of home-ownership and I can't say enough good things about Pronto. From start to finish, these guys and gals are completely professional and totally customer focused. I would recommend them to anyone who is looking to upgrade their furnace/AC or water heater. Top notch company and locally owned in MN!
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