Joe Wishon

Review of Shangri-la's Edsa Plaza Hotel

No luggage assistance on departure. Not offered by...

No luggage assistance on departure. Not offered by anyone. Very limited seating for grab/taxi departures. Its ridiculous to tell someone who just checked out and spent considerably money in your hotel they are not allowed to sit in the cafe unless they are buying something. THEY JUST DID BUY SOMETHING. The room and room service wasn't free. Especially if there is no seating in the "waiting area". Please stand and wait for your grab sir is what you are telling me. Bad smell by gym. The consistent Shangri-La scent was broken there. The first time that has ever happened. Walls paper thin in my room. Bathroom is very dated with fixtures not fully secured to wall and mold on the fixtures.