Corey King

Review of Casino Miami, Cruise Ship.

Our cruise got canceled in April because of the pa...

Our cruise got canceled in April because of the pandemic. We were supposed to set sail on 5/23/20. I was told in April that I had to submit for a refund on 5/7/20 in effort to get a full refund. I only had until 5/13/20 to submit it. I submitted the first chance I could get on 5/7/20. Now NCL is saying they never got the request and Saying that I now have 125% cruise credit. This is ridiculous! I want a full refund. I ve called in daily since April and follow the instructions to the letter. I would avoid this company at all cost!