Erica Cassidy

Review of Camp Bow Wow Charlotte Metro a...

This location has gone downhill since it s been un...

This location has gone downhill since it s been under new management. Prior to 2020 I would have given it 5 stars. We ve been bringing all 3 of our dogs there since 2017. Jake, the old manager, was always there and took an active interest in the dogs and their parents. Since Jake s been gone, there s been nearly 100% turnover (we don t recognize anyone anymore) and they even ran Kim, their head trainer, off. Jake and Kim were so amazing and the reason we kept taking our dogs there all these years. We haven t even met the new manager and nobody is friendly or even tries to get to know you or or dogs, or engage you in conversation. We need to be able to get to know and completely trust people to feel comfortable leaving our fur babies in their care, so we will likely have to find another place to go.