I bought an intermediate-level brandnew Saxophone ...

I bought an intermediate-level brandnew Saxophone in this store for my son's weekly music lessons and problems started to appear in two months which was disppointing. Furthermore, the mouthpiece is unsysmmetric with the left side much thicker than the right side. I had to blame myself for trusting the store too much and not carefully inspecting the instrument. Following my son's teacher's suggestions, I took it back to the store and wished the store technician could take a look and let me know what's wrong with the instrument. After leaving the instrument there for 5 days I called the store and learned that nobody even looked at it, yet. Since the school started and the instrument needed to be used, I had no choice but take it back since I was told the waiting time was two weeks. I am taking it to a private repair shop this week and the repair there can be done within a day. I wish the service in Anderson could be better and they could be more responsible for the quality of instruments they sell. I defintely won't buy another instrument from the store and won't recomemnd my friends doing that, too. I purchased the saxophone from the store considering it might have given me better aftersale service as its customer. If I end up going to a private repair shop anyhow, buying instruments online with cheaper prices is a better deal.