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Yanira Reyes Review of Pointe Hilton Resort/Tapatio C...
I'm honestly not the type of person to write revie...
I'm honestly not the type of person to write reviews but this mad me furious, my husband and i being newlyweds book a 2night stay at this hotel and while making reservations we were told an amount over the phone. When we checked out i saw in my bank account a completly different amount being taken out i called to get clarification and they told me i was charged for some spa fees noone explain about so not only did we not experience the ammentites due to their miss communication but was charged for something we didnt even use...didnt even offer to make it right, not like i would go back but they lack receptionist communication.
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