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Lydia S.
Review of Broadstripe

4 years ago

If you like sporradic service and terrible install...

If you like sporradic service and terrible installation then broadstripe is for you, otherwise shop elsewhere. When we were subscribers the service was intermittent at best,when you would call for any reason you could count on a long hold time waiting on a rep ( don't even bother on weekends or evenings). Once you finally reach someone and wait a week without internet for someone to come fix it if that person can't fix it or it breaks again within one day guess what you get to hold again and wait again another 3-5 days. Ridiculous. We don't even have broadstripe anymore and they still plague us. They installed for the neighbor leaving a cable across a community sidewalk for the rest of us to trip on. Nice. I wish 0 stars was an option.

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