Jackie Fiest

Review of Pelican's Steak & Seafood

Had horrible customer service at this location.

Had horrible customer service at this location.

I was there last night for a friends birthday, and ordered the prime rib. I was tired from a 14 hour day at work so I couldn't finish the whole thing. Our waitress put it in take out containers and when we left, I accidentally left it behind long enough to walk out the door, realize I had left it, and immediately walk back in. I headed back to the table and they had cleared my table and the food was gone. I told the host I had been there literally a minute and thirty seconds previously and he kept insisting no one had seen my food and someone had to have thrown it away. I asked who was the bus boy, that it couldn't have gotten far in one minute, and he replied with, "Someone must have thrown it away." That's all he ever said. I'm suspicious if someone decided they wanted to take it home for themselves and just didn't want to give it back. For some reason no one wanted to simply check. It made a very long and tiring day all the more frustrating.