Haydn Wilkins

Review of Dunraven windows

We recently had an Orangery fitted. We requested a...

We recently had an Orangery fitted. We requested a special external colour to match the cladding on our house but it took nearly five months, which in our view was inordinately long. Also negative feedback about one of the admin staff, who spoke quite inappropriately to me over the telephone, which was particularly difficult for me as I had recently been diagnosed with cancer. When I wrote to the CEO complaining I was informed she would receive additional training!!!. Right, that s the negativity over with, we are absolutely delighted with our new building and Gareth and every one of his team who attended during the month-long installation( we hit a few snags with drains etc that couldn t possibly have been foreseen during the surveying) were absolutely brilliant. Very professional,efficient and polite throughout and they certainly knew their stuff. They were fully understanding about how intrusive it can be whilst they are working on your property and were tremendously helpful and nice throughout.We are now the proud owners of a magnificent orangery and it is great when friends visit to see the reaction they have when they look at it with awe.
Thank you Gareth Lewis and all your team for a magnificent job....I would, and do, recommend you to acquaintances, friends and family.