New Grains bread was some of the best I'd had. But...

New Grains bread was some of the best I'd had. But the last 2 orders were not, ESPECIALLY the last one. Had to throw 2 loaves out because 2 of the loaves were not fully baked. Center of loaves the dough was still raw. I wrote to you. Someone wrote back and asked me to take a photo and it to you. So I chose another brand.