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Hotel close relative to the airport. Lots of rooms...

Hotel close relative to the airport. Lots of rooms and conference rooms. Perfect for a company event. Layout is nice with sufficient number of elevators for all nine floors. Open areas have lots of plants and nice sound of water from fountains. Didn't have a chance to use bar or breakfast due to travel times. Shuttle was convenient but driver could improve his customer service by providing a smile, greeting and announcing the stops. Front desk staff were polite and helpful. Room was a little disappointing; stayed on the 9th floor. Both fabric chairs had there fabric peeling off, ceiling spackle was cracking, bathroom door was bubbling from moisture, the bathroom tub had a unknown 1/2 in open hole/fixture on ceiling that makes you think there could be a camera, and bathroom light fixture had visible light corrosion. Water pressure from the shower was dismal. Unsure if this is purposeful for water saving purposes or head needs to be cleaned; although I did try to adjust the head pattern with no luck. Noise could be an issue too if there is a lot of people on the ground floor. From inside the room, you could tell people were talking and having a good time but wasn't loud to be a disturbance. Overall, room needs maintenance and is slightly dated as other reviewers pointed out. Outside of the room, the overhead beams were covered in dust. One would think they would clean at least once a quarter. Checkout was easy but lady who checked me out didn't ask how my stay was or offer a receipt. I did report to her the issues and she said she would notify maintenance. Overall, my stay wasn't up to snuff compared to other Embassy Suites I have stayed.

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