When it comes to "Members will have an opportunity...

When it comes to "Members will have an opportunity to be one of the first to see..." their process is grossly inefficient and very frustrating. Members are assigned random numbers when added to the queue - what they call queue isn't an actual queue, it's some kind of nonsense that causes frustration and confusion. Won't renew my membership again. I complained today and the response I I got was a pathetic excuse and nothing else.