J

Jarrett Toll

3 years ago

I went to the Bridal Gallery with high hopes and w...

I went to the Bridal Gallery with high hopes and was incredibly upset and disappointed after my experience there. Upon arrival I was asked the general questions (e.g., budget, theme etc...) and with an unlimited budget I assumed that I would have no problem finding the "right dress." My bridal consultant was very rude from the onset. When I fell in love with a dress on the mannequin, she ignored my requests. Then after trying on multiple dresses, I requested my dream dress again. At this point another bride was trying it on and the consultant turned to me and said "You can't afford that dress..." I was astonished at this as was my mother in law. We were well presented and dressed (although I don't think this should alter how someone treats you anyways!). I wondered if she even listened to me at all. After pushing many dresses on me (none of which fit my style or theme), I finally tried on the dress I had been asking for. At this point, I had decided that Bridal Gallery and my consultant did not deserve my time or my business. I highly recommend brides avoid this store and their tactics.

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