Susan Miller

Review of Hyatt Lost Pines

Reserved a room for over $300 for one night for th...

Reserved a room for over $300 for one night for the Zooma event. Developed a hip problem that would make it impossible to participate in the 5K. Not able to cancel the room because Hyatt requires a non-refundable deposit for one night for cancellation, so I have to pay for the room, but can't participate in the event. Not a happy camper and will not select Hyatt for any of my future events.