C

C and L Auto Sales

3 years ago

My wife and I stayed here at the Rio from April 9-...

My wife and I stayed here at the Rio from April 9-13 2018.
I checked out reviews from most other hotel casinos along with the Rio weeks in advance to making a final decision.
We decided to give the Rio a try even though there were many lower starred reviews specifically for its location slightly off of the strip. The reason being was that we could view the whole strip instead of staying on the strip with many obstructions from buildings to block the view.

We upgraded our room which was slightly higher (but not outrageous) to a strip view suite. PAY THE UPGRADE TO GET THIS VIEW!!!!!. Rooms were upscale, spacious, and clean. You can see the entire strip and at night................
One of the most beautiful views we have experienced.

Also take at least one night to see the Voodoo Rooftop club.
This view has to be one of the best outdoor views in Vegas.
If you have any questions about anything at all in Vegas talk to Ray Acosta at the Voodoo. He is very knowledgeable about the ins and outs of Vegas and will take care of you.

I mentioned before I had personally looked through hundreds of reviews before making a final decision. I really am surprised with the lower reviews that the Rio received. We personally did not experience any negative experiences that were unexpected. All you have to do is your research prior to making a final decision and there will not be any surprises.

Parking is FREE!!!!!!!

I do have 1 suggestion for the Caesars Corporation:

My wife and I had a rental car so this does not apply to us however: GET A SHUTTLE TO THE STRIP.

I am sure that your corporation knows everything about customer hospitality but I believe your missing this.

Many of the negative reviews have to do with no shuttle.
I would assume you are losing a lot more money from non-bookings (due to not having a shuttle) than what you could be making from customers booking for this reason.

Many customers specifically search and book based on shuttle service to the strip. Please fix this simple issue.

Overall we had a 5 star experience and when we come back we will not look anywhere else but the Rio.

THANK YOU !!!!!

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