Kevin Haase

Review of Future Ford of Sacramento

Tri(trey?) and his sales manager were excellent to...

Tri(trey?) and his sales manager were excellent to work with.
the vehicle model and year i wanted was there, but not in the color and trim i wanted. they showed me the different colored identical model they had onsite and assisted me in finding one in the colors and features i desired.
although i did not end up buying from them, they demonstrated superb pre-sale customer service skills, connected me with my new car from their Concord branch, and set an example that their Roseville branch REALLY needs to learn from.
the short answer: they showed the car, they guided to the right color elsewhere, they were courteous.
for this one that did not end up in a sale for them, i wish a dozen more do because they treated me right!