Ahilan M.S

Review of MICHAEL HOTEL 4 *

Very poor check-in process. It seems like Fire Dri...

Very poor check-in process. It seems like Fire Drilling. We reached 1pm here. It took more than 1 hrs to do check-in. They told check-in in time is 3pm. So we went for a walk and come back at 3pm. They gave us a token and says it will take another 60 minutes because we need three rooms in the same floor even though we have made prior booking online. What kind of nonsense/ridiculing service we received even before we start using the facility. People are here waiting like a refugees those who seeking for asylums. The staff are calling their guest by token numbers like prisoners. Very disappointed. Very irritated.