Cassandra Brusoe

Review of Artcraft Management, Inc

This Review is FAR over due as between a car accid...

This Review is FAR over due as between a car accident and other family medical situations arising it had to be set to the side. However I don t plan on letting this go and think anyone looking to rent under this management should have all of the information since I know reviews like these are what helped me decide when I was looking to rent. My boyfriend lives in the pointe park apartments at the southside Jacksonville location and when visiting him one morning the maintenance guys lost control of a golf cart that ran into my car and left some pretty extensive damage. When speaking to the office staff they told us they were new to management and didn t have any insurance information they could give me at the time but would call head of manaugement after trying to be understand of the accident and the transition they were in I went ahead and filed a police report after feeling like I was given the run around. I finally within the time span of a month got through to someone who then questioned the quote I got for the damage and refused to pay the amount needed to cover it. Both doors had damage that required them both to be completely replaced and the electric to be rewired. The restoration place I chose was also the only place that still carried the correct paint match to my car and I told them they were the only ones I trusted to do the repairs since I have experience with their service, eventually spoke to someone else who said they would reach out the restoration place and get this settled it s been months with no contact or answer and I m officially done. I will be posting this review anywhere I can. I was willing to take whatever they wanted to settle for just to be done with this mess but they were unable to even do that.