1 is the minimum star otherwise i wouldnt even giv...

1 is the minimum star otherwise i wouldnt even give them this. I got problems since the first time i stepped in. First she couldnt check me in without a credit card which is understandable. Second when checking in i had my friend do it and she made me go to my car and get my id. When i asked her if she needed to see my face she said have you never checked in at a hotel before do you not know what the procedures are. When i asked her name she mentioned she has no problem escalating to her manager. As if it makes no difference to her on her poor customer service. I have travelled many times and this is far the worst hotel ever. I would never stay here again. The girl checking us in was Gabriela Alves