Room itself was good. Hot water took awhile of run...

Room itself was good. Hot water took awhile of running the water just to heat up. Whatever you do, DO NOT depend on the shuttle service! We used this twice! Once being dropped off and once coming back! The first time we told the front desk when we wanted to go somewhere and what time we wanted to be there. They said ok they would call 15 mins prior to them leaving! Well we walked down to the front desk only to find out they forgot to rely the message! The driver "Travis" was great and got us to where we need to be on time. However when it was time to be picked up... NOT SO MUCH! They told us 30 over the phone which turned into 1 hr and 10 mins and a phone to ask about it! Did i mention the location was only an hour away?? When we were trying to leave there was a group of kiddos playing on the elevator. They managed to push every button to every floor. Runnning in and out of the elevators tying them up. They also had all the elevator floors soaking wet because they were in the pool! Left puddles everywhere! Hopefully no one ended up falling! Also broke kiddos hearts when we checked out they didnt do the cookies!