In the past dealing with this dealership was pleas...

In the past dealing with this dealership was pleasant and enjoyable. Tuesday July 31st was not that day. They schedule an appointment then tell you on the day of the appointment that they can't look at the vehicle today and if I leave it they might be able to look at it Thursday. Today was the first time in 3 years of dealing with ford that I felt that they didn't care about providing the quality service that they stated and they even stated that I might need to find another service dealership due to the work load and being short staffed. Funny how they had enough people when I needed minor service but something major they are under staffed.