K
Katie Bare Review of United Consumer Financial Serv...
Absolutely terrible customer service. We signed up...
Absolutely terrible customer service. We signed up for auto pay and they didn t take our payment out so we called the day after to see why and to make the payment and they kept telling us that no payment was due but of course we knew there was. So after about an hour of our calls being transferred or hung up on we finally got ahold of someone who would take our payment and said that our auto payload been messed up and was set up for several months away and that we would have been charged late fees if we had waited to make the payment. All of the representatives had no idea what was going on and treated us like we were the idiots. We had to many issues with them to even recap. Do NOT do business with the idiots.
Comments: