Sean Plano

Review of Steak n ale

Made a reservation for 11 people on a Wednesday ni...

Made a reservation for 11 people on a Wednesday night. The place was unexpectedly busy. The service started out o.k. When the food arrived, the two kid's prime ribs were completely cold as if it was out of the frig. Send them back and it came back a bit warmer. Overall, our steaks were relatively cold which indicated that there were sitting on the chef's counter for a while (poor service). The waiter did not ask if we wanted deserts so the checks were on the table right after dinner. We complained after dinner but the manger never came to us.
With so many great steak houses in Dallas area, Chamberlain may want to look into their management and wait staff. Next time, Del Frisco.