Very disappointed with Smiths. Despite this being ...

Very disappointed with Smiths. Despite this being The wedding hotel at gretna green, the staff are grouchy, unfriendly and really unapproachable.

It took far too long to get our food, which was pretty poor in quality, the order was wrong when it arrived also. Getting drinks took a day and an age, and even when I tried to ask the bar staff where the bathrooms were, they acted as though I were invisible, continued their conversation and went to walk off without even attempting to help...

Incredibly disappointing.