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Donna Ponte

3 years ago

I tried to order one pair with one each of the med...

I tried to order one pair with one each of the medium and large size nostril opener. I was told via E-mail that sure I could do that, by ordering two pairs. That should have been my warning that this company would not understand or help in the future. I read their return and exchange policy and thought it was reasonable so I ordered one pair in medium. The product kept falling out of my left nostril. I called many times to get the Return Authorization Number and no one picked up the phone, and finally I just gave up and mailed in one medium asking for one large. After no response, I E-mailed a request and was told they need the RAN, that THEY DO NOT DO EXCHANGES, and I am welcome to make another order. Broken record. I would definitely order the more conical-shaped nose openers offered from another company.

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