Don't live here, for real don't do it.

Don't live here, for real don't do it.

I've lived here since 2013 and it's only gotten worse, to be honest it was pretty bad then. When I first moved in here our AC went out and it took roughly a year to get it fixed, that's right 1 year. Maintenance would show up and just tell us we needed a new filter, turns out after a year of calling that we actually needed freon in the unit outside. I've had my bedroom flooded from a faulty washing machine, I called about it and requested maintenance only to be told that it was not an emergency and it would be handled the following day, they did lay some towels down for us, that was nice of them. Our most recent encounter is happening currently. We made the mistake of staying here another year. So, we decided to stay in this complex but move to another unit, before we moved into this unit we were told that the toilet was broken but would be fixed before we moved in, it's still not fixed. Our smoke alarms have been beeping consistently for a month now which is not only annoying but also a fire hazard. Our most recent issue is our AC is now freezing every other hour despite only being on 70 degrees. Needless to say we won't be staying here another year. This place has a 1.9 star rating for a reason. Don't think that it's only a few people who are having issues, it's the majority. Every time I go to the office to complain about maintenance taking forever to fix anything there are always other people in there complaining as well. Also, all the comments on here from the complex are just a bunch of nonsense, they are just trying to save face. Honestly people, go somewhere else. When you try to get ahold of someone in the office they tell you "We can't help you on that, that's out of our hands, maintenance will have to deal with that.". The manager doesn't answer emails for weeks at a time and is never on site and when you call maintenance they tell you that "it's not an emergency do we will handle it when we get to it".

EDIT:
I see there was a response from the owner, I just want everyone to know that none of the repairs were made until I reported this complex to the BBB. Also, I just called again to have the AC fixed since it's 90 degrees in my apartment even though it was "fixed" a few weeks ago.