So, we buy a new bike, buy the arm rest for the ...

So, we buy a new bike, buy the arm rest for the passenger seat, have them install it, and it's defective. Thunderbird "fixes" it, and in the process of doing so, screwed up the wiring. We take it back, they "fix" the wiring, and less than a year later, the arm rest flies off the bike going down the road into a semi grill. Now Thunderbird wants to charge $140 for the simple arm pad that was defective in the beginning. So much for quality parts and customer service. We will take our money somewhere where it means something to a business. By the way Thunderbird, your not so special because of the Harley name, their ARE other options out there.