Fallback Media

Review of Adorama

Sent used equipment to be evaluated. Received a qu...

Sent used equipment to be evaluated. Received a quote I didn't agree with and decline the offer. Found out after appraisal, part of my equipment had been sold without my consent. This started in February. And because the process took so long, more of my equipment was sold without my permission. The rep left me with only a few unreasonable options. One being, they could cut me a check. Two, they could try to replace the equipment that was sold. (Mind you, I sent in a 5D Mark II, that had less than 50 clicks on the shutter). So I had to counter his offer with something that would work for me financially. He promised that he could get me the camera I wanted for less than $2000 and "E" rated or above. Well He never called to let me know what was in stock, I always had to check back with him. And this went on for months. The process to get my new camera took so long I had to financially overextend myself and purchase a new camera, so my other projects could keep moving. The whole process of waiting for a new camera took a total of 5months. I must say that this is absolutely the worst customer service I have ever received. I can guarantee you that I wont purchase another item from Adorama.