I got a bad experience in ER. I got an US appointm...

I got a bad experience in ER. I got an US appointment at 08:15. Due to Saturday their X ray department was close. They refer me to go to ER instead. I wait till 09:00 than the ER staff try to help me to register but she can't find my appointment on the list. She try to add me in & she requested the Authorisation letter & my MD order . I didn't have the order on my hand so I went to my MD office try to get it & found out that the office was close due to long weekend. I called my MD & he told me to go back to ER & he'll give them phone order. By the time I went back & they said they will call their supervisor but they suggested me to come back on weekday because the supervisor didn't want to get the phone order. Finally the staff brought me to talk to her supervisor Carmen per my request. Than she finally promised to obtain the order from my MD. Eventually I had to wait in the X ray department & had it done and went home at 12:45pm. I'm so hungry & upset. It's only an 1/2 hour procedure & it ended up took half of my day.