Not too much good to say about this hotel and a fe...

Not too much good to say about this hotel and a feeling of disappointment overall with my stay. The only silver lining that I could find with this hotel is that the location, proximity to Times Square, is very good. In addition, there is a nice lounge with direct views of Times Square if that is of an interest to you.

However, for a four star hotel, you definitely expect more than what you get. The interior of the rooms is dated and could use a set of fresh lights to accommodate the dimness. WiFi access continually didn't work and was difficult to connect to. Housekeeping seemed scarce and left dirty towels around the room. But really, what needs the most work is the bathroom itself. The bathtub is gross - like needs to be completely replaced gross. Discoloration and tiny, felt disgusting even stepping into it. Few toiletries provided, no conditioner for use in the shower.

Honestly, would not recommend unless you're really looking for a Time Square view from a lounge. Much better hotels in New York.

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EDIT TO MY ORIGINAL REVIEW

I never, never, never make edits to my reviews. I always stand 100% behind the original review and stand behind the postings. But this review did irk me slightly. Full transparency, the hotel has gone out of their way to accommodate the room in a more appropriate manner and has provided me with the items I did complain about, in addition to throwing in bottles of water, an apology note, and macaroons. But that s not why I m updating the review, honestly I feel that I ve become accustomed to complaining behind a screen and not simply going to the lobby of a hotel, or a manager at a restaurant, or an owner of a service business. Had I simply gone to the front desk I believe the issues I listed could have been accommodated and that s on me for not taking that step. Had the hotel not accommodated after a complaint, then it would be more prudent to leave the original review. For that reason and that reason alone I m making this edit. Id actually like to extend my apologies to the hotel for not taking the initial step in real life and will certainly be more careful moving forward. Kudos to management for being proactive once the review was in place and thank you for that.