J

Joyce Bakker
Review of JohnBeerens.com

4 years ago

Despite the good price, unsatisfied.

Despite the good price, unsatisfied.
For the umpteenth time the promise "ordered before 10 p.m., delivered next day" is not true. Ordered on Wednesday morning, no items in the house on Saturday and the products are in stock. Customer service points to DHL and cannot do anything else. I don't order anymore, since this is the 3rd time I have this experience.

Note:

As a reaction, I want to add that DHL is being referred to for the third time (with 6 orders). That is possible, but as a customer I have little to do with that. A gesture of leniency is also not offered. perhaps time to find another carrier.

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