Lilian GarLaz

Review of Toronto Hyundai

I took my car to be serviced two days ago and afte...

I took my car to be serviced two days ago and after paying almost $200, I left feeling confident that I had received quality service for my vehicle (having done the service at the dealership and not some mechanic shop found on every other corner). However, yesterday when someone else drove my car and I drove behind them, I noticed that my brake lights and side panel lights were burnt out (a huge ticket in the making!!!) I reviewed the paperwork they gave me that states that everything was checked and was marked as in working order. I called and asked for an explanation as it was clear that the lights were not checked and are not in working order (although it says clearly on the sheet that they are). They told me to bring the car in to have it diagnosed and confirmed that they would charge me at least one hours' labour and parts to diagnose the issue. I was expecting at least an apology and some sort of compensation for having been sent me off with no brake lights, although they gave me paperwork telling me I did, but it was made very clear that I would not receive either.

I will not go back to this dealership, as it's clear they do not do quality work and I will not recommend anyone go there either. I'm very concerned about the work I've had done there until now...I'm now wondering if it was done at all and what kind of quality of work it was.

Very unhappy and disappointed.