Natalie Maldonado

Review of Jordan Marsh

The furniture is nice (not top of the line) , howe...

The furniture is nice (not top of the line) , however the customer service is extremely poor . I m not sure if my husband and I were ill-treated because we re not white or if they behave that way with most customers...but it doesn t seem that way according to the reviews. We considered purchasing a few pieces from here as we just moved and are in the process of a complete refurnish...but after the poor service (for whatever reason) we will not spend a dime here. A woman that works there pushed her way past my husband when he was standing next to a couch, instead of simply saying excuse me. I ve never witnessed such unprofessionalism in my life...absolutely shameful.