I called ahead before I drove 3 hours to get there...

I called ahead before I drove 3 hours to get there to have a recall done on my car.
The service manager assured me it would be fixed by the next day.
Finally found the service dept. Asked the guy when my car would be ready... He said they would have to order the part & it would take 4 DAYS!!!! I WAS MAD!!!!!
Would NEVER buy a car there!!!!
This is the 3rd time I tried to get my car recall fixed.