Craig Hewetson

Review of Volkswagen of Springfield

My Fiancee and I were in the market for GTI's or G...

My Fiancee and I were in the market for GTI's or GLI's and drove 2 hours to look at the GTI's on their lot (they have a huge selection to choose from). We walked inside and met with a salesperson and told them we were interested in the GTI's. Everything was fine with the test drive and we were ready to walk out with a car that day. However, when we got back to the dealership he just handed me his business card and said when I am ready to give him a call. He didn't seem to think I was very serious about buying the car. We told him that we were ready to make a deal today and would really like to see the numbers. He took a look at my old car and came back with an offer. They offered me a whopping $1,000 for my old car. Granted my old car was an 06 with 100,000 miles, but I could crash it into a wall and still get $1,000 after that. After more discussion he eventually brought the trade in up to $1,700 but we were still way off. He came to the conclusion that we could not make a deal today and we said goodbye. He did not offer to show me any other options at all. No used cars, no leasing options, no other models, nothing. I went and found another Volkswagen dealership in PA and leased a GLI the very next day.