THEY ARE STEALING CUSTOMER'S MONEY!!!!!

THEY ARE STEALING CUSTOMER'S MONEY!!!!!

We arrived there around 8.00 AM. After waiting a lot in the line I showed my booking, (where my total amount was $600). They ignored it, and handled us as brand new customers. The woman at the desk charged me with all the insurances, and the total amount became $1000. Then I slowly explained her several times that my Bank provides me every international insurances they wanted to give me. And when I asked why they didn't show it on the previous reservation confirmation, they said "it says: plus additional taxes and insurances." In fact I read every single paper after that, and there isn't such a line... And when she agreed, that by my credit card I have insurances, she "reduced" the amount and ordered me to press AGREE everywhere. At that point we were in 1.5-hour late. Then that woman made me to sign on the screen. The new total amount was $898. They ensured me that they won't touch my money till I return the car. I really had to leave, so I said goodbye and left from the office. Later, I called my bank and they said the money is still on my account, but it's reserved for Dollar. They cannot do anything, since I signed those papers, and the only solution is if I disable my card. Of course, I couldn't do that, because I used for other bookings as well. I don't know yet what I'm going to do after this point, but I know, that I will never rent a car from Dollar again. (I'm a bit mad at myself because I could have rented a car with Hertz or Enterprise as always....)

To sum it up, ATTENTION EVERYONE, THEY ARE EVIL PEOPLE