Nalani Hernandez

Review of Honda of Pasadena

I just purchased my very first new vehicle - a 201...

I just purchased my very first new vehicle - a 2014 Honda CR-V and I am so very glad to of gone to the Honda of Pasadena in conjunction with the Costco Auto Program. But more importantly, I am so very happy to have had David P. as my salesman, Brandon Burney as my lender and David in Financing to do the final contract.

This team of three went above and beyond to make sure I got the deal I wanted for the exact car I wanted and all within a couple of hours - the best part yet was that at no point was I stressed out, nervous, scared or intimidated! Which I experienced multiple times while car shopping even for a used car!

From the moment I called to discuss the numbers with David P. he was so helpful and we settled on the estimated numbers and interest all before even going to the dealership which allowed me to be comfortably at home while figuring out the estimated payments. Once that was settled I headed over to the dealership and right way taken cared of by David - test drove my car and decided it was all set!

From there David introduced me to Brandon who took care of all the official numbers - at NO point did they ever tell me "No this is what you get" or "No what youre asking for is not possible" Brando did everything he could with a smile on his face to get the interest and payments to where I was comfortable. Being a recent college graduate, every penny counts! And they respected that 100%.

Getting close to closing time Brandon than introduced me to David in Financing who calculated the final interest rate and payment. It was here where David gave me a great deal on my alarm system as well as made one last push to get my interest rate to what I was hoping for and the next morning it was approved by the bank - making this overall invest worth-while!!

Brandon even stayed a few minutes after closing to explain all the features in my new Honda CR-V and even answered a late night call when I realized I had forgotten my garage remote in my trade-in. Not even bother he took car of the issue and I was able to pick up my remote the next day.

Overall the Honda of Pasadena made my first new car shopping experience the most hassle-free experience. I would recommend anyone who is the market for a new Honda to go to the Pasadena Dealership. Just the like the Honda commercials - they are so ready to help you with everything!